Service Agreements - Ningbo Ecotrust Machinery Co., Ltd.
With the aim of ensuring that your die casting machines receive the optimal level of care, Ecotrust offers a maintenance contract to keep your equipment covered after the end of the guarantee.
After the purchase of your die casting machines, you will be covered by a 14months guarantee covering spare parts and labor, including:
1. Regular, preventative over-the-phone service.
2. On-site installation. Technicians are appointed to help clients in machine installation and trial running if necessary. (The buyer should bear all the travel expenditure and pay 100 USD to each technician per service day)
3. If the machine part gets broken when it exceeds the guarantee time, clients can purchase spare parts from us (including paying the freight fees).
4. Software updates, corrective maintenance, planned service visits.
5. OEM service offered, design service offered, buyer label offered.